Return & Refund Policy

1. Introduction

Thank you for choosing GETRAVS TECHNOLOGIES PRIVATE LIMITED. We are committed to providing our customers with the highest quality products and services. This Return and Refund Policy outlines our procedures and policies regarding returns and refunds.

2. Digital Products and Services

For digital products and services:

• Due to the nature of digital products, all sales are generally final once the product has been delivered.
• If you experience technical issues with accessing or using our digital products, please contact our support team within 7 days of purchase.
• Refunds for digital products may be considered on a case-by-case basis if the product is found to be defective or not as described.

3. Subscription Services

For subscription-based services:

• You may cancel your subscription at any time through your account settings or by contacting our customer service.
• Cancellations will take effect at the end of the current billing cycle.
• No refunds will be provided for partial subscription periods unless required by law.
• If you cancel within the first 14 days of a new subscription, you may be eligible for a full refund.

4. Consulting and Professional Services

For consulting and professional services:

• Cancellations made at least 48 hours before a scheduled service may be eligible for a full refund.
• Cancellations made less than 48 hours before a scheduled service may be subject to a cancellation fee.
• For ongoing service contracts, refunds will be prorated based on the services already rendered.

5. Refund Process

If a refund is approved:

• Refunds will be processed using the original method of payment.
• Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
• Any transaction fees or currency conversion fees are non-refundable.

6. Exceptions

GETRAVS TECHNOLOGIES PRIVATE LIMITED reserves the right to make exceptions to this policy at our discretion. Some situations may be evaluated on a case-by-case basis.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at: